Citizen or Customer?

Chicago's Mayor Daley was in the hot seat this week regarding comments he had made to justify privatizing some city services. He had said,

"They’re not customer-related. They’re gonna leave at 5 o’clock. They’re gonna leave at 4:30 or 4. I’m sorry. We’re on a time clock. They walk out. But in the private sector, when you have a customer, you’re gonna stay there making sure they're happy and satisfied. We can't compete with the private sector. The private sector has a complete idea of who your customers are. Government doesn’t have customers. They only have citizens."

It made me think about the poor response that I have received from Costilla County regarding the phantom address I wrote about in my previous posts. I guess that we are even lower on the food chain than a citizen, because although we own property there, we live out of state. Never mind that I just wrote out a check for property taxes.

By the way, we still have not received a response to our January 15th e-mail. The clock is ticking away at 23 days. I sent a follow-up today. Let's see how long it takes to get a response this time!